Aerotech Support
Here to help
How can we help?
Get help with access, your workday or a company account. Never send passwords, one-time codes or unnecessary identity and banking information.
Contact the team
Frequently asked questions
How do I get employee access?
Your employer creates your staff record and sends an invitation. Ask HR to confirm your email and send a new invitation if it has expired.
Where is my payslip?
Approved statements appear in your employee workspace. Ask HR to confirm that the payroll period has been approved.
Who can see my uploaded documents?
Documents are available to you and authorised reviewers for the relevant organisation or application.
Why can’t I use a feature?
Access depends on your role, company plan and whether the required service has been activated.
Ticket tracking
Signed-in customers can submit and track private tickets here. If you cannot access your account, email or call the team above.